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A logo for Amazon Web Services (AWS) is seen during the KubeCon + CloudNativeCon Europe hosted by the Cloud Native Computing Foundation (CNCF) in Paris, France, March 20, 2024. REUTERS/Benoit Tessier/File Photo

SCIENCE & TECH: Quit if you donโ€™t want to return to office โ€“ One America News Network

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October 18, 2024 โ€“ 7:41 AM PDT

REUTERS/Benoit Tessier/File Photo

(Reuters) โ€“ One of Amazonโ€™s (AMZN.O) top executives defended the new, controversial 5-day-per-week in-office policy on Thursday, saying those who do not support it can leave for another company.

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Speaking at an all-hands meeting for AWS, unit CEO Matt Garman said nine out of 10 workers he has spoken with support the new policy, which takes effect in January, according to a transcript reviewed by Reuters.

Those who do not wish to work for Amazon in-office five days per week can quit, he suggested.

โ€œIf there are people who just donโ€™t work well in that environment and donโ€™t want to, thatโ€™s okay, there are other companies around,โ€ said Garman.

โ€œBy the way, I donโ€™t mean that in a bad way,โ€ he said, adding โ€œwe want to be in an environment where weโ€™re working together.โ€

โ€œWhen we want to really, really innovate on interesting products, I have not seen an ability for us to do that when weโ€™re not in-person,โ€ said Garman.

The policy has upset many of Amazonโ€™s employees who say it wastes time with additional commuting and the benefits of working from the office are not supported by independent data.

Amazon has been enforcing a three-day in-office policy, but CEO Andy Jassy said last month the retailer would move to five days to โ€œinvent, collaborate and be connected.โ€

Some employees who had not been previously compliant were told they were โ€œvoluntarily resigningโ€ and were locked out of company systems.

Amazon, the worldโ€™s second-largest private employer behind Walmart, has taken a harder line on returning to office than many of its technology peers such as Google, Meta and Microsoft who have two- to three-day in-office policies.

โ€œIโ€™m actually quite excited about this change,โ€ said Garman. โ€œI know not everyone is,โ€ he said, noting itโ€™s too hard to accomplish the companyโ€™s goals with only the mandatory current three days of in-office work.

Garman said under the three-day policy, โ€œwe didnโ€™t really accomplish anything, like we didnโ€™t get to work together and learn from each other,โ€ because people may be in offices on different days.

In particular, Garman said the companyโ€™s leadership principles, which dictate how Amazon ought to operate, were difficult to follow with just a three-day-per-week requirement.

โ€œYou canโ€™t internalize them by reading them on the website, you really have to experience them day-to-day,โ€ he said.

One, โ€œdisagree and commitโ€ โ€” which is understood to mean that employees can express grievances but then should dive into a project as outlined by leaders โ€” is not ideal for remote work, Garman said.

โ€œI donโ€™t know if you guys have tried to disagree via a Chime call,โ€ he said, referring to the companyโ€™s internal messaging and calling function. โ€œItโ€™s very hard.โ€

Reporting by Greg Bensinger; Editing by Sandra Maler

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