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Spotify has begun requesting users to verify their age, threatening to delete accounts that fail to provide the verification checks.
The music streaming app will check whether users are adults before watching content labeled mature.
“We partner with Yoti, a trusted digital identity company, to help us identify if users are of eligible age to access some Spotify content and features, like Music videos that are labeled as 18+ by rightsholders,” a page on Spotify’s website reads.
“You may be presented with an age check when you try to access certain age restricted content, like music videos tagged 18+,” it continued.
“Some users will be asked to perform an age check when accessing certain age restricted content. You can do this by going through our facial age check. If this shows inaccurate results, you can always correct that with an ID verification,” it added.
“You cannot use Spotify if you don’t meet the minimum age requirements for the market you’re in. If you cannot confirm you’re old enough to use Spotify, your account will be deactivated and eventually deleted,” the page noted.
“Spotify just warned some users: verify your age with facial recognition, or lose your account. They’ve partnered with a third-party app called Yoti to scan your face via smartphone and decide how old you ‘appear,’” Reclaim The Net wrote.
“If the AI thinks you look too young, you’re forced to upload ID. Fail to comply in 90 days, and you’re deleted,” it added.
Spotify just warned some users: verify your age with facial recognition, or lose your account.
They’ve partnered with a third-party app called Yoti to scan your face via smartphone and decide how old you “appear.” If the AI thinks you look too young, you’re forced to upload ID.… https://t.co/4AQmFGjwSQ
— Reclaim The Net (@ReclaimTheNetHQ) July 31, 2025
The Independent has more:
The changes are part of widespread new age verification checks that are being introduced in response to UK legislation. While much of the focus has been on pornographic websites and sites such as Reddit or X/Twitter which offer adult material, it covers any service that hosts content that might prove harmful to young people.
That includes Spotify, which has warned that some of its content might only be suitable for older audiences. Age verification is required to “access some Spotify content and features, like Music videos that are labeled as 18+ by rightsholders”, according to a help document on its website.
The change was announced weeks ago. But it has received new attention this week, as the deadline for age verification checks under the Online Safety Act has passed and those checks have gone into effect.
The company has partnered with Yoti, a UK digital identification firm that is being used by an array of websites to conduct age verification checks. Yoti offers a variety of different ways to check a users’ age, and says that it will keep that information secure.
Spotify in the UK restricts some music behind facial verification and ID.
“Age verification is required for certain content. Use our facial age check; if inaccurate, verify with ID.” pic.twitter.com/a1bLwFCZBV
— Pirat_Nation 🔴 (@Pirat_Nation) July 30, 2025
The Telegraph provided additional details:
On Wednesday, social media users began reporting a new pop-up appearing within the music streaming service asking listeners to verify their age using Yoti, a smartphone app that uses face-scanning technology to estimate a person’s age.
Those judged to appear underage will be asked to complete a further ID check. The accounts of users that fail to pass an ID check within 90 days will be deleted.
Spotify said users who are asked to verify their age could decline to undertake the check, but they would be blocked from accessing adult videos.
“Some users will now have to confirm their age by going through an age assurance process,” Spotify said. “For example, when a user attempts to watch a music video that has been labelled 18+ by the rights-holder for that video, Spotify may serve a prompt for that user to confirm the user’s age.”
Spotify has said its platform is designed for users as young as 13, but it includes songs and music videos intended for mature listeners. The Times reported last month that the app had also hosted pornographic podcasts, despite a ban on “sexually explicit content” on the app.
Spotify is just the latest digital giant to introduce age checks in an attempt to block children from accessing adult content. It comes in the wake of new rules brought in under the Online Safety Act, Britain’s flagship tech law.